4.3
henrimoockBronze
Played on: 19 October 2019 Review date: 19 October 2019Handicap: 12.8
Old Course gespeeld,... niet spectaculair... zand ondergrond... dus zakjes met zand meenemen, want je slaat er behoorlijke divots, greens zijn niet optimaal... baanonderhoud laat te wensen over... slechte oefen faciliteiten, niet gastvrij... geen aanrader...
Reply from Atalaya Golf & Country Club — 21 October 2019
Dear Mr. Henrimoock,
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.
For your information, our Old course is built on clay so we promote that all our clients take a sand bag and fill their own divots. This is a very common action in the best golf clubs around the world.
Some of our greens have been renewed so we are working hard to get them all on the same speed, this will take still some time but the playability is very good.
Our training facilities near the New Course are probably one of the best of the Coast so please advice what you did not like of them in order to improve them.
If you give us a chance to earn back your trust, I can assure you that your next visit will be excellent. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of.
All the best,
Andrés Sánchez Garcia
GM Atalaya Golf & C. C.